Mac Book Pro...bloated battery!

It started with a perceptible lessening of battery capacity, then the trackpad and clickpad felt decidedly wrong. Then there was an audible crack.
I figured my 17" Mac Book Pro was unwell. Putting the Mac down on my desktop confirmed my fears as it rocked back and forth. The battery had bloated!

Steve Jobs if you're reading this (which I doubt), your hardware is gorgeous, your software is edifying, but your outsourcing and qc in China sucks! This failing of a battery is unforgivable on what is supposed to be professional standard equipment.

The upside is that a quick trip to The Apple Store in Leicester had the offending battery replaced with a brand new one, free of charge, by a very nice and helpful chap called Adrian.
"It's caused by a chemical reaction!" He said.

Wrong, Adrian. It's caused by cost-cutting, poor r&d, cheap outsourcing, crap quality control, poor manufacture and an unshakable conviction that your products are beyond reproach.

It will be interesting to see whether I will have to pay for the next replacement when this new one bloats itself to death once it's out of the 12 months guarantee period.
At the current price of £84.35 + vat, I think not!